1. Please describe SpiritPopcorn.
SpiritPopcorn is the perfect item for game days, parties or to give as a gift! An order includes 10 bags of butter flavor microwaveable popcorn and your favorite NFL or College bucket. Each popcorn bucket is 130-oz durable plastic and features a high-gloss finish.

2. What does the organization receive from each SpiritPopcorn sale?
Each NFL or College SpiritPopcorn order sells for $15, and the fundraising organization keeps $5.00 profit upfront.

3. What teams do you offer?
Everyone has a favorite NFL team, SpiritPopcorn offers them all! BRAX Fundraising, the parent company of SpiritPopcorn, is the exclusive fundraising partner of the NFL. Furthermore SpiritPopcorn is also licensed with 29 Colleges!

4. Do I have to purchase inventory to use this program?
There are absolutely NO up-front costs or risk to your organization. Our program is run strictly on a pre-sell basis, meaning your participants collect all the money for their orders prior to submitting your total sales! No need to worry about how many purchased products you have to sell, or meeting lofty sales quotas, which are all too common with other fundraising programs.

5. How long does it take for our organization to receive the SpiritPopcorn?
Once your organization submits the master order and payment is received, your order will ship within 2-3 weeks.

6. Please describe the popcorn and ingredients?
Every SpiritPopcorn order includes 10 bags of butter flavor microwaveable popcorn. The popcorn has 0g Trans fat and is a good source of fiber. There are about 3 servings per bag. Ingredients are Popcorn, Palm Oil, Salt, Natural and Artificial Flavor (Milk), Annatto (Color), TBHQ and Citric Acid to preserve freshness.

7. Can I buy a SpiritPopcorn bucket directly from your company, not through a fundraising group?

At SpiritPopcorn our company only processes orders directly from organizations using our fundraiser. Our goal is to help those organizations reach their fundraising goals! Processing orders from official SpiritPopcorn fundraising organizations ensures they receive their fundraising profit. Please contact the organization that was using the SpiritPopcorn fundraiser in your area and ask them to consider placing an additional order with us!

8. Where can I find more information about increasing parent involvement in fundraising?
PTO Today, http://www.ptotoday.com/, is an excellent resource for organizations seeking fundraising tips, and information and tools for increasing parent involvement and participation in fundraising.

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Orders

9. How do I place my organization's master order online?
It is easy--go to the "Place your Master Online" page. Login with your customer ID and password. Place your master order using categories on the left and add items to your shopping cart. Review your shopping cart and then check out. Review your final order and submit.

10. I forgot my customer ID or password, how can I retrieve it? 
When placing your master order you will be asked to sign in. Click on "Forgot Your Password." Provide your Customer ID and the Password will be emailed to the fundraising coordinator who started the program. If you have forgot Customer ID & Password, please call our customer service: 888-825-9339.

11. Can I collate my master order online? 
To minimize error, we recommend collating your order before placing online. While placing your order online, our shopping cart process does allow orders to be edited and added to by using the continue shopping button.

12. What payment types do you accept online? 
We accept payment by credit card (Visa, Mastercard, AMEX & Disc), e-checks, check / money order, and school purchase order.

13. How long will it take for my organization to receive the final order? 
Once your organization submits the master order form, and payment is verified, orders will ship within 2-3 weeks.

15. I received a payment error, what could be the problem? 
Please verify your payment information. If you are making payment using Visa Debit, please verify your daily limit amount with your bank (this is a common payment error for orders over $500 / 50 orders). Please contact our customer care team if you have questions at 888-825-9339

17. Is there a shipping and handling fee? 
Orders above 48 items qualify for FREE shipping! Orders with less than 48 items will be charged a $30 for shipping and handling.

18. I ordered the wrong team bucket, can I return the order and swap it for the correct one? 
Yes, you can. Please return the product and enclose a Return and Exchange form Download the Return and Exchange form here.

19. I've already submitted my Master Order, but I'm interested in ordering additional. How do I place an additional order? 
If you've already placed your Master order but want to order more, please call our Customer Care team at 888-825-9339 within 45 days, and we will waive any additional shipping & handling.